Privacy Policy

This Privacy Policy explains how FP Markets ("FP Markets", "we", "us" or "our") collects, uses, shares and protects personal information when you visit fp-markets.pro or use our trading platform (together, the "Service"). By using the Service, you consent to the practices described in this Policy.

1. Introduction

Protecting your privacy is important to us. This Policy applies to all visitors, registered users and clients of FP Markets and describes what data we collect, why we collect it, and the choices you have regarding your information.

2. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, date of birth and identification documents submitted during account verification (KYC). We also automatically collect technical data such as your IP address, browser type, device information and usage activity through cookies and similar technologies — see our Cookies Policy for details.

3. How We Use Your Information

We use personal information to create and manage your account, verify your identity, process transactions, comply with anti-money laundering and regulatory obligations, detect and prevent fraud, provide customer support, improve our Service, and, where permitted, send you marketing communications about products and promotions.

4. Legal Basis for Processing

We process personal data on the basis of: performance of a contract with you; compliance with a legal obligation; our legitimate business interests (such as fraud prevention and service improvement); or your consent, which you may withdraw at any time where consent is the basis for processing.

5. Cookies

We use cookies and similar tracking technologies to operate the Service, remember your preferences, and analyse usage. You can manage or disable cookies through your browser settings. For full details on the categories of cookies we use and how to control them, please read our Cookies Policy.

6. Data Sharing & Disclosure

We may share your information with regulatory authorities, fraud-prevention agencies, professional advisers, and trusted service providers who help us operate the Service (such as identity-verification, payment and hosting providers), all subject to appropriate confidentiality and data-protection obligations. We do not sell your personal data to third parties.

7. Data Security

We implement technical and organisational measures — including encryption, access controls and regular security reviews — designed to protect your personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data for as long as necessary to provide the Service and to comply with our legal and regulatory obligations. Account and transaction records are typically retained for up to seven years after the end of our relationship with you, in line with applicable record-keeping requirements.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete or port your personal data, restrict or object to its processing, and withdraw consent at any time. To exercise these rights, contact us using the details below. You may also have the right to lodge a complaint with your local data-protection authority.

10. International Transfers

Your information may be transferred to, and processed in, countries other than your own. Where this occurs, we take steps to ensure appropriate safeguards are in place to protect your data in accordance with this Policy.

11. Children's Privacy

The Service is not directed at, and is not intended for use by, individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at [email protected].